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We takes the protection and proper use of your information seriously. We respect your privacy, and take great care to safeguard information in our possession. That's why protecting any personal information, such as your name, address, e-mail address or phone number that you provide to us is of our utmost importance. We do not sell or rent the information you provide to us online to third parties.
When you provide personal information at our Site, you are consenting to the manner in which we will collect, use, disclose and otherwise manage your personal information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to provide information about our company to you or improve our product offerings. Your contact information is also used to get in touch with you when necessary.
When paying for your goods in PayPal your credit card information will be taken by them. Financial information that is collected is secured and only used to charge your account for goods purchased. Should you encounter any difficulties with this, please contact customer service representatives of the PayPal.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver's license. We collect this information to help prevent fraud.
Online Registration: Registration is an optional service provided by our Site. You do not have to register to browse online. When you register, you are asked for personal information such as your name, address, phone number, e-mail address and a password that you select. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from us.
Other Uses of Personal Information: We use personal information, including information provided to us from our Service Providers, to continually assess and improve the products we offer. We would also like to inform you of products, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, sales and special offers.
Protecting Children’s Privacy: Our site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
DISCLOSURE OF PERSONAL INFORMATION
Personal Information Disclosure: Viva-glassware.com will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.
Sale of Business: We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.
Legal: Please note that Viva-glassware.com must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.
ACCESS TO PERSONAL INFORMATION
You may request access to the personal information that we have about you. As a registered user with our Site, you can access your profile information at any time by:
Clicking on the "Sign In" button at the top of any page on the Site, then
Clicking on the "My Account" button on the page header.
For further instructions on accessing the personal information that we may have about you, please see the How to Contact Us section of this Privacy and Security Statement.
ADDITIONAL INFORMATION ABOUT OUR SITE
Visiting Our Site: In general, you can visit our Site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. We use this information to monitor and improve our Site.
Cookies: Our Sites use a technology called "cookies". A cookie is a tiny element of data that our Site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Site where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Site, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products, and (3) will provide us and our service providers with information that we will use to personalize our Site in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Site, you will limit the functionality we can provide when you visit our Site.
Tracer Tags: Our Site may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Site. These tracer tags are used to help us optimize and tailor our Site for you and other future website visitors.
Third Party Links: Our Site may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.
Viva-glassware.com provides links to third party websites as a convenience to the user. The inclusion of any link does not imply our endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend that you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
SECURITY OF PERSONAL INFORMATION
We will maintain the confidentiality of all personal information collected on our Site and will only disclose such information to employees and Service Providers who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
SECURITY MEASURES ON OUR SITES
Secure Shopping: When you place orders on our Site, all of your order information, including your personal information and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Site from capturing and viewing your personal information.
We also takes the following measures to protect your personal information online:
Passwords: To provide you with an increased level of security, online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Order Information: Since any order information you provide to us on our Site will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Site. The most recent versions of Netscape Navigator™ and Microsoft Internet Explorer® can support a secure connection and can be downloaded for free from the Netscape and Microsoft website respectively.
No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Viva-glassware.com cannot ensure or warrant the security of any information you transmit to us on our Site.
We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.
If you have any questions about this information or the practices of this site, please contact customer service.